Enhanced Information on State Specific Agent Duties Available
None
Enhanced Information on State Specific Agent Duties Available
Attorneys review of state standard of care on E&O Happens website
 Understanding
the agency’s legal duties is the basic information for defining agency
operations including the level of service offered to customers. While the legal duties may serve as a minimum
baseline it is important for agents to know how their actions above the legal
duties may have an impact on the standard of care owed to customers. To gain a deeper understanding of differing
agent duties and standard of care in each state* the Big “I” Professional
Liability Program and Swiss Re Corporate Solutions surveyed panel
attorneys. Each attorney was asked to
provide:
What is Standard of Care?
THE DEGREE OF PRUDENCE AND CAUTION WHEN RENDERING SERVICES TO CUSTOMERS. FAILURE TO MEET ONE'S STANDARD OF CARE CAN RESULT IN A CLAIM OF NEGLIENCE BEING MADE RESULTING IN THE POTENTIAL FOR DAMAGES OWNED TO THE INJURED PARTY.
1.
A brief synopsis outlining the agents’ standard
of care in their state;
2.
A short summary of landmark cases;
3.
Sample case studies emphasizing how legal duties
and issues with standard of care affected the outcome;
4.
And, any recent trends in errors in the state.
Take a moment to review the information for your
state and share with agency staff members.
The information gathered from this project is unique in the agents E&O
marketplace and demonstrates our commitment to policyholders. It also highlights the quality of Swiss Re panel
counsel attorneys that stand ready to defend your agency from an E&O claim.
*State survey not yet
available: AZ, HI, RI, OR
David Hulcher is AVP
of Agency E&O Professional Liability Risk Management for the Big “I”
Professional Liability Program. Visit
the E&O Happens website
for valuable agency E&O risk management information and tools.
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